Last updated August 1, 2026
Figventory is a digital subscription service operated by Brick & Bodhi, LLC. We don't ship physical goods, so this policy is short.
First purchase — 14-day guarantee. If Figventory isn't working out within 14 days of your first subscription payment, contact us and we'll refund it in full — no questions asked.
Renewals and cancellation. You can cancel anytime from your account settings; cancellation takes effect at the end of the paid period, and you keep full access until then. Renewal charges are not refunded — if you no longer want the service, cancel and your subscription simply won't renew. After cancellation your account moves to the Free plan and your data stays intact — nothing is deleted.
One-time credit packs (such as AI Smart Verify packs) are refundable within 14 days of purchase if unused. Credits you have already consumed are non-refundable — services that have been performed (identifications run, verifications completed) cannot be returned.
The end of a promotional allowance (for example, "Founding Season" unlimited part scanning) is not a refund event. Ending a promotion never changes your subscription price, and your plan's standard allowances simply resume, as described in our Terms of Service.
Outside the 14-day first-purchase window, subscriptions are not refunded — cancel anytime and your plan simply won't renew. The exception: billing errors and duplicate charges are always refunded in full, whenever they occurred.
Email support@figventory.app from the address on your account (or include it). Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.
This policy is part of our Terms of Service. Questions: contact us.